peezers A
map-marker Los Angeles, California

Did not do their part after I paid them the fee.

Updated by user May 07, 2012

Since my complaint, my husband and I have been trying daily to get ahold of Platinum Law Group. Our rep, Emanuel Jaramillo, sent me an e-mail stating that if we have an issue, we need to take it up with the Accounting Department.

My husband left 2 messages with someone in Accounting, who stated in their message that our call would be returned within 48 hours. That\'s never happened. I keep e-mailing Emanuel sometimes twice daily, hoping for a response.

No one there will return my calls. I even filed a complaint with the Better Business Bureau, and they are still waiting for a reply from Platinum Law Group

Original review Apr 06, 2012

We signed up with Platinum Law Group for their debt relief program. We paid them $3,000 for help with our credit cards.

Emanuel Jaramilo was the one we were working with. He got a settlement for us on one of our 3 cards. We paid that off in monthly payments. Meanwhile, Emanuel told us he would get a settlement for our other 2 cards.

He got a settlement for one of the 2 cards, but they wanted a lump sum. We told Emanuel we could only pay monthly payments. Emanuel told us he would try to get another one that we could pay monthly payments on. It never happened.

Also, he never got a settlement on our 3rd card. When I tried to contact Emanuel many times, he never returned our calls, or answered my e-mails. He finally answered me, telling me through e-mail that our case was closed last year in June, and that he told me that last year. He never told me our case was closed.

Now I'm trying to find out what happened to our refund on the fee we paid for the card that he didn't get a settlement on. He refuses to answer my phone calls, or e-mails. I'm very frustrated. Platinuim Law Group owes my husband and I $700.

I would not recommend this firm to anyone needing debt relief.

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2 comments
left h

Same guy did the same eact thing to me!!!!

Guest

I too got scammed. by the looks of this site, many have. I think we all need to get together and file a lawsuit against this *** bag for misrepresentation.

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Foeverrose
map-marker Buford, Georgia

Their ACTUAL physical ADDRESS

This is the physical address: 457 West Allen Avenue #114, San Dimas, CA 91773..... The Wilshire address is a fluke.

The so called attorneys hire deperate people..no drug tests..no criminal background check..no base pay. They hire them to do their dirty work. If you received a call from Don Newton, he is a fugitive, a 61 year old man running from the IRS. He sounds articulate over the phone but he is really an old man who can not get employment anywhere else because of his age, criminal past, and drug addictions.

This company has changed its name several times: Platinum, Principal, and Priority Law Groups.

Their current slogan: Every day is a holiday, another hustling making dollar day. SAD.

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4 comments
left h

platinum-law-group breeched my contract and I will be filing a complaint with my credit card company.

Guest

THEY JUST CHANGED THERE NAME TO FIRST PREMIER... PEOPLE THIS FRAUD! THEY WILL TAKE YOUR MONEY AND DO NOTHING!!!

Guest

Dale i can tell you for a fact they don't know what they are doing based on my experience .My lender informed me as to incomplete documents and details, They are breaking the Law in California by charging up front fees SB 94. When i asked for copies of my documents they refude to send them an Honest firm would not.

Guest

These guys helped me out a lot. I totally disagree with these comments.

They helped me out a lot with my credit cards.

They are a legitmate company. Feel free to call me 916-925-****

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picspos p
map-marker Bakersfield, California

Platinum Law Group in California - Jerry Stevenson - Paul Hernandez - Beverly Hills, CA

I started working with Platinum Law Group in December of 2010 and signed the documents and paid them in advance for their services with a contract that has absolutely no losses for the Law firm that is owned by Jerry Stevenson.

When I first started inquiring with them, Paul Hernandez, the representative would call me almost daily to find out if I was ready to move ahead. I've done sales and he did not seemed as a law representative but a salesman. After I agreed to the terms and paid for the services via credit cards, I stopped hearing from Paul Hernandez on a regular basis and he would also not pick up my calls. A few emails he has returned, mis-communication has taken place, my real questions have gone unanswered including why he is requesting from me critical information that was provided at the beginning and why a second, modified power of attorney is being requested.

I have very little faith for Platinum Law Group via Paul Hernandez. I have already paid for the services but I have seen no results after 3 months. Paul has not responded to my question on what has been completed up to now. Paul Hernandez has also played that he had requested a document over the phone and he was waiting on me. This is the second time he lies; at least this is only the second time that I have noticed, I cannot really tell the number of times I have been lied to.

Platinum Law Group has several services, the one I paid for is the debt relief program, credit cards, unsecured loans and similar. Again, I'm yet to see that they have done a thing. I cannot even get a simple response from the really bad customer servicer Paul Hernandez.

Platinum Law Group

9595 Wilshire Blvd Suite 900

Beverly Hills, CA 90212

(877)734-****

I'm unaware if this will go anywhere or if this Law firm will not rip me off. At this point I now have my doubts to wether this firm is a real firm or just a scam.

Don't make the same mistake as me. Be careful, be cautions, beware.

Regards,

JC

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Loss:
$5500
24 comments
Guest

Jerry Stevenson is a scammer/fraud. He didn't follow up on anything I hired him to do, That's why he was disbarred in the state of CA.

The last I heard he was in Mexico probally scamming and lying his way through life.

My advise is do the research you'll find the same. Good luck all.

Guest

With so many of us that they ran a scam on I'm sure we can do something to stop them!!

Guest

They also took (stole) money from us promising to modify our mortgage. It's been over a year and we can't even get a hold of them to fire them.

I'm hoping their bad karma catches up with them! :(

Guest

Platinum Law Group ripped off my neighbor for about $2000. After they sent them the money, Platinum would not return any calls.

It's been over a year. Would love to see justice come to these guys.

Guest

names like don newton,john delagaza maybe the names are fictitious because, no one that pull a scam will be stupaid enough to give their real name.so that is what we are all working with, we all got taken be careful they are professional, and will be caught.trust me. :(

Guest

Daniel i would like to get with you on the law suite call me 714264****

Guest

Daniel i would like to get with you on the law suite call me 714264****

Guest

I tried Platinum Law Group 9595 Wilshire Blvd Suite 900 after about 8 months of sending in income statements I decided to not fax my income statement and say I did I emailed them and asked them if they had received the fax I never sent and there reply was yes it all looked good and it should not be much longer before my modification was completed?? Needless to say I filed a lawsuit that day!!! Beware anyone dealing with anyone calming to help with modification of your house!

Guest

This company is a fraud and a sham. first they'll try to pitch a home loan modification and say that if you have credit card debt that you will need to clear that out before you can do the loan modification or what they like to call a (double dip) then they tell you real good sales pitch as to how they collect rosenthal violations, when all they really do is have an incompetent female processer that calls the creditors and says that she is the wife and that the customer is going to have trouble making the payments and may file for bankruptcy. All the time you (the customer) are under the impression that this company is actually doing some real work under the Rosenthal Fair Debt Practices Act.

DO YOUR HOMEWORK BEFORE SIGNING UP WITH THESE CROOKS! THEY USED TO OPERATE AS:

PRIORITY REALTY GROUP (WHICH IS NOW UNDER STATE CRIMINAL INVESTIGATION)

FREEDOM FINANCIAL (WHICH IS ALSO UNDER INVESTIGATION)

PLATINUM LAW GROUP (WAS JUST SUED NUMEROUS TIMES SO THEY NOW CHANGED THEIR NAME AGAIN TO:

PRINCIPAL LAW GROUP.

I hope this clarifies how bad this company is and if you've ever been ripped off - DON'T TAKE IT!

Guest

I agreed to work with them for a loan modification in 5/11 & paid them $2700 up front. They agreed in writing if they were unable to obtain the modification, they would refund the fee.

After 6 mos., I checked with my lender, Chase, to find out there has been no communication between the law firm and them. This, after being told by Daniel Ardon of the firm that all was going well. No modification, no refund.

I filed a complaint with the State Bar of CA. Don't be ***, like me, and work with this group.

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Anonymous
map-marker Lathrop, California

Pissed off

we are just another victims of platinum law group. mr.

charlie melendez spoke to my wife about 8 months ago and he sound like a very honest person,what a big surprise? HE is a such a lair he promise my wife for a loan modification, he even gave her numbers of how much the mortgage payments where gonna be, so we decided to hire them, but soon after he is nowhere to be found. then oor case was taken by mr.

Paul Melendez, another surprise no call backs and no answer. at the end our case was taken by Dianna, another liar no call backs no answer, the last call that we had from her was to tell us that we did no qualified for loan modification, in the mind time our hose is for sell thanks to them, please if you are about to hire this persons stay away from this office they are such of liars all of them

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4 comments
Guest

Their website is not working anymore. The name of the attorney for that firm, is Jerry A.

Stevenson. If you look under that name, you will see it.

Foeverrose

If Don Newton took money from you he can be reached on his cell phone at 951 334 **** or physical address..631 church street apartment 5c Redlands CA 92374. He is a crack addict and a fugitive.

Guest

I experienced similar shortfalls on behalf of Platinum Law Group. I attempted to obtain the bar registration numbers of the persons listed on the written agreement who would serve as my representatives to the lender, was futile.

The bar association indicated no such persons were registered as legitimate members of the California State Bar. I have resorted to dealing with the lender directly and will pursue other legal remedies to obtain redress for the failure to perform by the Platinum law grioup.

Guest

I'm in the same situation but different contact person. Pls let me know if you know what to do with them. They said 100% refund in the beginning too.

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Foeverrose
map-marker Buford, Georgia

PLatinum Law Group Hires Fugitives

Donald Newton goes by the name of Don Newton is employed with this company. He is a crack addict and a fugitive on the run for Real Estate Fraud.

Platinum Law Group hires anybody to do their dirty work for them. Don Newton knowingly took money from potential clients knowing that it was unlawful. Platinum is getting away with his because they select desperate people like Newton to do their dirty work for them. They hire them as independent contractors to sit up in a call center all day and rip people off.

I hope that justice will soon be served and all of the people who were taken advantage of..be refunded their monies. This is sad.

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Shailey Biu
map-marker Irvine, California

Fails to provide status of legal services provided.

Fails to provide clear and substantive status of legal services in accordance with a written agreement executed when retained as my representative. This transaction has persisted in excess of 8 calendar months with no visible evidence that the promlised services have been performed.

Requests via telephone to obtain information connected with the transaction are never honored.

In less than 24 hours, I contacted my mortgage lender and been provided with contact data and a loan modification specialist who is provided individual guidance regarding my request for modification of my existing mortgage. The services is provided at no cost, with the admonition that the lender recommends that borrowers should avoid paying third party intervenors to negotiate loan modifications.

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rascypoo S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

Platinum Law a Farce!

After my husband I were told we had been pre-approved for a loan mod by Charlie Melendez who worked for Platinum Law group, we gave them $3000.00 to start the process. We heard nothing for several months always calling to find out what was going on with the modification process, always getting someones voice mail.

When we would hear from them they would say they were working on it with Bank of America. Then a couple of weeks before Christmas we got a notice saying our house would be sold. Calling Platinum law in a panic to find out what had happened they said not too worry they were still in negotiations.

Suddenly today February 22 with out any notices we found out our home had been sold over the weekend. PLEASE, PLEASE stay away from Platinum Law Group!!!!!

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Loss:
$3000
Anonymous
map-marker Washington, District Of Columbia

Customer Service?

I am trying to do loan modifications on my primary residence and my rental. I spoke to a really nice man, Charlie, when I started and he told me most modifications take 90-120 days.

I gave them $5,000 to take care of both of these and one page of the agreement is if they aren't successful I get all of my money back. This started in May of 2011. Charlie, the nice man is since gone and a woman has taken his place. She doesn't return phone calls and only answers emails when it suits her.

I think they forget they work for us you have paid them. I want to know how long this is going to take and why am I getting Fed Ex mail from Chase stating that I don't qualify? I have emailed her twice about this and no response.

At first I was excited about this and going to recommend them but not anymore. Remember the name Platinum Law Group people!

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2 comments
Guest

Hello, I was also taken and scammed by these people. I started a post back in April of 2011.

The link is below. I will be glad to join for a lawsuit.

I have ALL THE DOCUMENTS, including emails.

picspos@***.com

Regards,

Guest

They are scammers. They won't get your money back, and they will ignore you.

We should band together for civil lawsuit. You can email another victim, that want to find other victims, to get together, to suit them on a civil court.

Here is his email. brobertson1230@***.com

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Somaya Pds
map-marker Portland, Oregon

Loan mod.....also scammed

Add another sucker to the list. Same allegedly 100% money back guarantee.

Paid around $1600 in August. Bank denied my loan mod. Anyone know where this criminals are physically located? Actually have an office in San Dimas or Beverly Hills?

I heard a guy named Mitch Marshall is putting together a lawsuit.

If anyone has info, please contact me at 510 816 **** or fradette72@***.com. I would like to visit Platinum Law Group in person.................................................111111****111111****111111****11111 1 * * * * 1 1 1 1 1 1 * * * * 1 1 1 1 1 * * * *

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3 comments
left h

I would like to jion a law suit again Platinum Law group as well! Please contact me at bachase98@***.com

Guest

This is one of the addresses, . They also have one on Wilshire Blvd, Beverly Hills and they attorney office is in San Diego. Attorney name is Jerry A. Stevenson. Put a complaint about him and Platinum Law Group at this website. Platinum Law Group

457 W Allen Ave. Suite 114

San Dimas, Ca. 91773

(888)255-****X128 Office.

(877)436-**** Fax

If you need more information contact me at donjosem@***.com. If anyone have a lawsuit in progress, please, let me know, so I can join in.

Foeverrose

This is the physical address: 457 West Allen Avenue #114, San Dimas, CA 91773. The Wilshire address is a fluke.

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Gina P Hiq
map-marker San Francisco, California

Platinum Law group Scam on modifications

I have also been taken by this scam company Platinum Law Group they totally lied to me told me if I didn't get my modification that my money will be refunded to be and I haven't received anything they have $2,700.00 of my money I was working with Brian Gorham he told me he quit they tell me he is on leave, now John De La Garza has taken his place he is the Branch manager never return phone calls or emails every time you call there he is never there or at least that is what the receptionist says for him. I cannot believe this company has not been shut down they do not seem to care abount what the law is. If anyone has received there money back I would love to know how it happened.

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Loss:
$2
Sandman C
map-marker Los Angeles, California

Platinum Law Group

Updated by user Jan 16, 2012

Pete you can give me a call 310-497-****

Original review Oct 27, 2011

I'm Mitchell Marshall, I worked for Platinum Law Group For over a year, one thing I believe in life there are only two thing in life you have your name and ????, I was Terminated for trying to help Clients after Platinum Law Group down the ball, with their lack of customer service and incompetent processing, I try to continue to help Clients by referring them to do a Bankruptcy so you my get you financial matter in order after dealing with a company with so many deficiencies in there standard operating procurers, I've live with the assumption that Platinum Law Group, was really helping and care about their customer, but to my surprise your nothing but a client that should have never got yourself into this situation in the first place, shame on you, now that you have paid, Platinum will see what we can do, on are time, when you request help or a refund John De La Garza the so called branch manager, you'll send you a BS email with threats of suing you for slander and will use every resource to sue you, Paul Hernandez is just a puppet on a string doing what David Gomez the owner tells him what to do. I was told if I make any waves that Jerry A. Stevenson (the Attorney) would sue me, well all I have to say is bring it, I'm not hard it fine, we can handle it any way you please, But I can assure all, that read this BLOG, The Sandman cometh to close Platinum Law Groups Doors or should I say Freedom, Priority, Platinum or who you will change your name too.

PS

No I'm not pissed, I just believe in doing the right thing for people in need.

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10 comments
Guest

Someone needs to stop this people!! They just changed there name to First Premier be careful people

Guest

ASAP Call me

Guest

Mitch how soon do you think we can take action on this ?

Sandman C

You can contact me at 310-497-****

Guest

yes

Guest

Mitch will ypur firm handle my case ? you have my number

Guest

Mitch would your firm be willing to handle my case? You have my number call me

Guest

You have not contacted me.

Guest

I dont have your number email me at mitchazp1@***.com

Guest

Hi Marshall,

I really need to talk to you please send me an email ASAP.

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Patricia G Ycp
map-marker Fresno, California

CAN'T AFFORD TO THROW MONEY AWAY!!!!

MY HUSBAND HAS NOT WORKED STEADILY SINCE 2008...TRYED TO GET A LOAN MODIFICATION,WITH P.L.G..STARTED THIS PROCESS IN 2010..BIG SURPRISE NOTHING HAPPENED...WE ARE OUT $5,000.00. HOW DARE THEY!

TAKING ADVANTAGE OF HARD WORKING AMERICANS IN THEIR HOUR OF NEED......I CAN'T TELL YOU HOW ANGRY I AM ,AND MY HUBAND BLAMES HIMSELF FOR TRUSTING THEM......I WANT TO KNOW HOW TO TAKE THE NEXT STEP..I WOULD LIKE OTHERS IN THIS SITUATION TO CONTACT ME.I WANT SATISFACTION....THIS HAS BEEN GOING ON WAY TOO LONG.

ZERO PHONE CALLS HAVE BEEN RETURNED. WHEN I DO TALK TO SOMEONE THAT WORKS FOR THIS SO CALLED COMPANY,ALL I HEAR IS LIES.

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1 comment
James S Jcd

Call the California State Bar and file a complaint. I beleive it is fraud, which is defined as an intentional misrepresentation of fact for personal gain/damage to another. Now, they will argue that it isn't, of course, but, with enough complaints, the CA State Bar can put an end to this nonsense rapidly.

You can see my review of these scam artists on this website.

Anonymous
map-marker Berkeley, California

Stay away from this outfit!

My story is very similar to those posted here. Started working with Daniel Ardon in 5/11 for a loan modification.

Paid them $2700 after receiving a letter that if the modification was denied, I would be refunded this amount. Six months go by and I finally called my lender, Chase, who informs me there has been absolutely no communication between this firm and them. This is after Daniel repeatedly told me things were moving along and going well. I have sent him many personal docs - I hope my ID isn't going to be compromised.

I have filed complaints to the State Bar of CA, the BBB, the Attorney General and will continue to find more ways to stop this business. The office mgr, John De La Garza, called me yesterday and mumbled something about getting my money back to me after he looked into the matter but what he really wanted to know is if I filed a complaint with the State Bar. Haven't heard back from him, of course. The worse of it is I'm a fairly intelligent person and I just can't believe I got involved with these scam artists.

*** on my part. Don't do it, believe me.

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1 comment
James S Jcd

You can see my review of this same outfit on this website. What an atrocity...

I dealt with the same two scam artists, Daniel and John.

I will be filing a complaint with the CA State Bar as well. There's a reason they fear them, as they can put an end to the nonsense immediately.

Sorry to read about your frustrating experience

nina c Sru
map-marker Sacramento, California

Platinum scam

Has anyone took them to small claims or reported it to the district attorneys office? Im so frusterated I could scream.

Oh wait I already have......I have just contacted the da. I have read the complaints and mine follow to a tea...I want to fly down and confront in person, but I dont want to speend anymore money than i need to. Just seeing If there is manymore who have been scamed and have got any of there money back?

I would love to hear from you>>>>Or have any of you consulted a lawyer on your behalf? I am working with one kinda sorta now.

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Loss:
$2400
8 comments
Guest

I hired a real lawyer, contacted all boards and finally received our check refund this week! It cost me more money but in the end it was worth the fight! Don't give up!

Guest

We are in the same boat!! Ugh!!

I had a horrible feeling about this to start. We are in progress to send a certified letter to PLG and then filling a complaint to the state bar. Not only did we not get our loan modified but lost out on $2400 and lost our home!!!! I am absolutely SICK TO MY STOMACH!!!!

I am glad to hear that someone was able to get their money back!!

I don't care how long it takes to get my money and to get these people stopped from taking advantage of people in a already difficult situation! How dare these people!!

Guest

We are in the same boat!! Ugh!!

I had a horrible feeling about this to start. We are in progress to send a certified letter to PLG and then filling a complaint to the state bar.

Not only did we not get our loan modified but lost out on $2400 and lost our home!!!! I am absolutely SICK TO MY STOMACH!!!!

Guest

www.legalinfo.ca.gov and click on Bill information . This shows you what Frauds they are.

Guest

They are frauds. Like i said before it is Illegal in Calif.

SB94 . Do not get Ripped off.

Guest

I also have been scammed by Platinum Law Group who swiped my funds after convincing me to fax a void check made out to them. The funds were not to be withdrawn until such services were completely rendered and the modification complete.

After many calls and being ignored and that the file was given to the firm director with no refund in sight over many months, I finally filed a complaint with the state board of California. After months of investigation by the state bar of California, I have finally received my refund check in the mail by the firm. I also give advice to anyone to be careful of any funds taken upfront.

I would only ever sign a contract again if funds taken are within the services rendered once all have been complete and a modification was approved. Also those funds taken would be specified beforehand once services and the modification was approved.

Guest

Im in.....Dont know how to go about it!

Guest

I'm in SHOCK ! Richard Castenada (Our representative with PLG )turned out to be a *** MAN ?!

I just want to barf thinking we really got hornschwaggled?! Can we somehow file a class action lawsuit ?!

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LBJ B
map-marker Sacramento, California

Platinum Law Group Marketing Ploy

Platinum Law Group sends realistic-looking letters to potential clients by making their letters appear as though they are being sent by the home-owner's lender. Only if you can see super tiny print do you notice that in fact they have nothing to do with your lender.

*** buckets.

After you've called them they make it look like they're doing you a favor by charging you $2,000 to help you with a loan modification.

Don't get involved with them. Any company that's worth its salt does not have to disguise who they are.

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1 comment
Guest

I lost my job 8/2/11. I received paperwork that Platinum Law Group was working with my mortgage company.

I filled out the paperwork sent everything they asked for.

Paid them, then I called my mortgage company, they had never heard of PLG, so with I called and cancelled my program was assured that I would get my money back. TODATE NO MONEY!!!!